Questions?
we’ve got answers

01
Is my wallet data secure?
Yes. We don’t store any personal information, private keys, or backup phrases on our servers. All your data stays on your phone only. Just make sure you keep your secret phrase safe in case you ever need to restore your wallet.
02
Can you block my funds?
No, we can’t block or freeze your crypto. Since you hold the keys, you have full control over your assets. If you lose your secret phrase, we won’t be able to help recover your wallet — so always keep a backup in a safe place.
03
What happens if I lose my keys?
If you lose your private keys or your secret recovery phrase, our team won’t be able to restore them. We strongly recommend writing your secret phrase on paper and storing it somewhere secure — like a safe or a safety deposit box. This is the only way to recover access to your funds if you ever lose your phone.
04
Where can I buy crypto?
You can buy crypto in different ways: on B2B platforms, on exchanges, or directly from other people. But the easiest and safest option is to use our built-in network of trusted exchangers. Just open the app, find the nearest exchanger in your city, and buy crypto right there.
05
What is a crypto wallet?
A crypto wallet is an app that lets you safely store and manage your crypto assets. There are two main types of wallets: custodial and non-custodial. In a custodial wallet, a third party (like an exchange) holds your keys for you — so you don’t have full control. In a non-custodial wallet like ours, only you have access to your funds and your secret keys. Everything is stored directly on your device — your phone is your safe.